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ABOUT SPECTORA

Built for home inspectors. Backed by people who care.

We make the software 12,000+ inspectors use to run their businesses, with feedback from the home inspectors who use it.

OUR STORY

We started with a simple belief: inspectors deserve better

Spectora didn't start in a boardroom. It started with two brothers who had experience in real estate and saw home inspection reports up close. They knew how inspections and reporting were being done, and knew it could be simpler. So they built the software themselves, bootstrapped from day one, with one goal: make something that worked for the people using it.

We've spent years listening to inspectors ever since. What frustrates them. What they wish worked differently. What would genuinely help them grow. That feedback isn't a box we check. It shapes every product decision we make.

In 2026 we started the Inspector Advisory Board: nine inspectors, from solo operators to enterprise firms, who meet with us every quarter. They tell us what would actually help, and they see what we're building before anyone else.

Today, more than 12,000 inspectors trust Spectora to run their business every day. We take that seriously. From the platform itself to what we're building at Spectora Labs, everything we ship is in service of one thing: helping inspectors do their best work.

With our Customers
Our Team
With our Customers
With our Customers
Our Dev Team
Our Dev Team

12,000+

Active inspectors

3,400+

Five-star reviews across platforms

95%

Support satisfaction rating

1:33

Average support response time

WHAT WE BELIEVE

Three principles guide everything we do.

Inspectors first
Every decision starts with the same question: does this make life better for the inspectors who rely on us? We build alongside our community, not just for them. Inspector voices shape our roadmap before things ship, not after.
Honest and reliable
We say what we mean and deliver what we promise. That means being transparent about where we are, fixing what's broken quickly, and never overselling what isn't ready. Trust is earned through consistency, not marketing.

Always building
The home inspection industry is changing fast, and we intend to lead that change. From AI tools that help inspectors write better reports in less time, to a platform that handles the whole business, we're building what comes next.

OUR TEAM

The people behind the platform.

We're builders, problem-solvers, and genuine fans of the home inspection industry. We're proud of what we've built and even more excited about where we're going.

Peter

Peter
CEO

Ryan

Ryan
COO

Katie

Katie
Sr. Director of Customer Experience

Lulu

Lulu
Sr. Director of People Operations

James

James
SVP of Product

JP

JP
VP of Engineering

spectora-inspector-success-team

OUR CUSTOMER SUCCESS TEAM

Real people, real fast.

Support from people who actually know the product. Live help from real product experts Monday through Saturday, plus self-serve resources whenever you need them.

  • Live support from real product experts, Monday–Saturday, 7am–6pm MT
  • Clear, step-by-step guidance tailored to inspection workflows
  • Self-serve Support Center with articles and walkthroughs
  • Chatbot support available nights, holidays, and weekends
  • Guided setup to help you get up and running quickly
  • Spectora University with on-demand courses and training resources

SPECTORA LABS

Inspectors try what's next before anyone else.

The industry is changing fast. Labs is where we build and test what's coming, with inspectors in early access telling us what actually works.

EARLY ACCESS
AI Connector (MCP) and Public API
Connect AI tools like Claude or ChatGPT to your Spectora data and ask questions about your business in plain language. Build custom integrations with the Public API.
EARLY ACCESS
AI Report Assist
Speak your observations, snap photos as you go. Inspectors in early access are seeing around 25% time savings per inspection.
EARLY ACCESS
AI Scheduling Agent
You're on a roof and your phone rings. The Scheduling Agent answers when you can't, checks live availability, and books on the spot.
Spectora Labs Council
The Spectora Labs Council is a group of active inspectors who help shape the future of the platform. Members get first access to new features and are the first people we come to when we need real inspector perspective through focus groups and surveys.

You must be an active Spectora customer to join.