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Spectora Advanced

Powerful business tools for the growing home inspection company

Spectora Advanced is a suite of business tools to help large and growing home inspection companies improve efficiency, market more effectively and automate complex processes.

Spectora Advanced serves as an optional add-on to our base software and costs an additional $2.50 per published inspection. Use whichever features you want - no complicated pricing tiers, no gimmicks.

We offer free one-month trials to test out the Advanced toolset. Use all the inspections you want with no limits or feature restrictions.

To get started, first sign in to your Spectora account.

Learn more about each feature below:

Actions

Spectora Advanced's powerful automation system, Actions, allows you to create unlimited and highly customizable automated emails, texts, and webhook calls based on any triggering event and various rules. The possibilities are endless, including:

Conditional Reminders

In addition to the standard reminders, you can send a reminder based on if certain conditions are met or unmet. For example, you can remind clients of to pay the day before the inspection only if they haven't already to boost your level of prepayment.

Upsells

Expanding on conditional reminders, you can send certain emails/texts if a service or add-on isn't present on an inspection. For example, if a residential inspection doesn't have a radon add-on when booked, you can send a text message asking if they'd like one, perhaps including some stats on why it's a good idea.

Contractor Notices

If you utilize 3rd-party contractors for certain services, you can automatically send them an email or text when that service is scheduled. For example, your sewer scope contractor gets notified everytime a sewer scope service is added to an inspection.

Service-Specific Follow-Ups

Different services can have different automated actions. For example, on a "New Construction Inspection" you can add an 11-month follow-up reminder to schedule a reinspection.

"Just wanted the team to know that I am working with advanced tools “Actions” and I am very impressed with how powerful it is. The level of thought put into building it out is impressive. Hats off!"

- Bill H.

Contact Tagging

Actions can be customized even further by adding customizable tags to clients and agents. For example:

Repeat Agents

Agents you frequently work with can get a different set of email & text message reminders than the agent working with you for the first time.

Investors

Investors often have different needs than a family buying their next home. Give them a different set of automated actions.

Inspection Events

Link a calendar event directly to an inspection, allowing you quick access from the web and mobile app. See all an inspection's associated events in the Inspection Details and assign pay splits for certain events. This can be used for:

Radon Drop-off / Pick-up

Know when you need to drop off and pick up your equipment. Assign the event to a different inspector than is doing the main inspection.

Water Tests

Pick up and drop off water samples.

Pay Splits

However you choose to pay your inspectors, whether flat rate, percentage, or percentage-after-deduction, we have tools to make payroll easy.

By Service

If you have different pay splits for each service we have you covered - just decide what each service pays to the inspector.

By Inspector

Additionally, you can add overrides for each inspector, allowing you to give raises to your loyal inspectors over time.

Payroll Reports

Payroll is now easy - select the dates and see a full report of pay splits, including which inspection they came from, the payment method, and how the split was calculated.

Service Limitations

As you add more inspectors and more services, not every inspector can perform every service. Spectora Advanced allows you to specify which inspectors can perform which services using Service Limitations, keeping scheduling efficient.

Online Scheduler Accuracy

The Online Scheduler will intelligently assign inspectors that can perform the primary service being requested.

Office Staff Warnings

When your office staff or call center is trying to schedule an inspector that cannot perform the requested services, your team will see warnings to prevent bad assignments.

Service Areas

As your team grows, you may wish to optimize efficiency by having certain inspectors operate in certain geographic areas. Spectora Advanced allows you to draw boundaries for each inspector on a map, allowing your Online Scheduler to assign the right inspector every time.

Online Scheduler Accuracy

The Online Scheduler will intelligently offer only inspectors that work in the service area. If you auto-select inspectors, the closest inspector in that service area will be chosen.

Office Staff Warnings

When your office staff or call center is trying to schedule an inspector outside his service area, your team will see warnings to prevent bad assignments.

Custom Metrics

Advanced data visualization and reporting.

Custom Business Intelligence

Create custom dashboards showing you the data you need to make intelligent business decisions. You can create graphs and charts for any data you want, such as "Revenue By Inspector", "Inspections By Zipcode", "Top Agencies for the Past Year", "Revenue By Service", or anything else you can think of!

Spreadsheet Exports

Any data can be exported into a CSV spreadsheet easily.

FAQs

  • Who should use this product?

    Spectora Advanced is designed for companies that offer multiple services, employ multiple inspectors, need to integrate with external systems and/or have complex automation needs. Most new inspectors, non-tech-savvy users, and inspectors offering only a single services don't need these advanced tools and will find them overly complicating.

  • Is this a replacement for ISN?

    It can be! While our standard features meet the needs of a majority of inspectors, larger companies with more complex needs have historically turned to ISN. Many of these companies asked us to build comparable tools with the hope of having a single point-of-contact for software and to avoid integration issues. We listened to our userbase and built Spectora Advanced!

  • Why is this an add-on product?

    Millions of dollars and thousands of hours go into the development, maintenance and support of these tools. Additionally, there are metered costs with every email and text message that gets sent. To make this a worthwhile venture we need to charge an additional fee.

    Additionally, the features of Spectora Advanced will only be useful to a subset of the inspection industry. Including these features in everyone's system would be overly complicating, increasing our support costs and making our base software prohibitively expensive to new inspectors.

  • How does billing work?

    You'll get billed at the same time every month for all billable inspections in the past month. Your billing date defaults to the date you begin using Spectora Advanced, but you can always change your billing date to whenever you like.

  • What counts as a billable inspection?

    You only get charged for published inspections. Inspections that you cancel or delete will not be billed. You'll have full access to features like Advanced Metrics and Pay Splits as long as you have Advanced enabled.

    It's important to note that any published inspection while using Advanced is billable, regardless of whether you use any particular feature within that inspection. (i.e. Actions, Inspection Events, Pay Splits, Service Limitations, etc.)

    It's also important to note that you're billed based on your Spectora Advanced status at the time of publishing. That means there might be a few scheduled inspections that you will get billed for after first enabling Advanced despite not having Advanced tools on those inspections. Should you ever decide to cancel Advanced, you won't be billed for inspections you haven't published yet (despite having Advanced features on that inspection.) We believe this balances out and keeps things more simple.

  • I only need a couple of the features. Why do I have to pay for them all? Why not have tiers?

    During our extensive year-long beta testing with almost four-hundred companies, we did not find clearly broken-out clusters of usage. We also saw a strong desire for simple, easy-to-understand billing. Lastly, we didn't like a model where you had to evaluate each and every feature. We like simplicity when it comes to billing!

    We hope that, regardless of which features you start out using, your company will continue to grow until you're taking advantage of all the features we offer! You can do so with the assurance that your costs are predictable.

  • Will you continue adding new features to the base Spectora platform?

    Of course! We'll continue to improve our product offerings constantly just as we always have.

Get Started

We offer free one-month trials to test out the tools - use all the inspections you want, with no limits or feature restrictions. You can test the new Actions side-by-side with your current automated emails (only using on mock inspections, for example, or per-inspection.)

Want to learn more first? Set up a demo of Advanced tools with our team!:

Schedule a Demo