Switching to Spectora from ISN
Switching software sounds like a lot of work. You have years of inspections, agent contacts and workflows in ISN, and the last thing you need is a gap in your business while you figure out something new.
The good news: you won't do it alone. Here's how the switch works and what you'll have when you're done.
Why inspectors switch from ISN
Most inspectors switch for two reasons: the report writer and what they get for the money.
Spectora started as a report writer in 2015. It has been shaped by more than 12,000 inspectors since then, so the tool you spend your day in has had the most time in the field. You can write offline and sync when you get signal back. State forms like WDI, Wind Mitigation and 4-point are built in. The Template Center is stocked by working inspectors, so you don't have to start from scratch.
On pricing, Spectora Advanced is $109 a month plus $4 per published report. ISN charges $7.25 per inspection for your first 50 each month, plus a monthly minimum it doesn't publish. Because $4 grows more slowly than $7.25, Spectora Advanced costs less than ISN from about 34 reports a month. The $4 also comes back to you: Advanced users average $76 more per inspection from automated upsells. See the full Spectora vs. ISN comparison.
You can bring your ISN inspection history and agent contacts into Spectora. Once they're imported, your metrics show your full business history, not just what you've done since switching. Here's how to import your ISN data.
When you move to Spectora Advanced, an onboarding specialist works with you through the whole switch, including template migration. Use the ISN transition checklist to set up your team, agreements, services, payments and online scheduler step by step.
Spectora University's on-demand courses cover everything from your first report to running a multi-inspector business. When you have a question mid-setup, live support is available Monday through Saturday, averages a 1 minute 33 second response, and holds a 95% satisfaction rating.
Advanced adds the back-office tools to Spectora for $4 per published report. On average, Advanced users see $900+ in additional revenue each month. With Advanced, you can:
See what Advanced can do for your business
Advanced users average $76 more per inspection from automated upsells alone. That $4 per published report pays for itself on the first add-on you sell.
Will someone help me make the switch?
Yes. An onboarding specialist works with you through data import, template migration and setup.
Can I keep my ISN history?
Yes. Your inspection records and agent contacts come over, and your metrics include your past data.
Does ISN have a report writer now?
Yes, but it's a recent addition to a platform that spent 25 years focused on the back office. Report writing has been Spectora's core product since 2015.
How much does Spectora cost compared to ISN?
Spectora is $109 a month with $4 per published report. ISN charges $7.25 per inspection for your first 50 each month, plus a monthly minimum it doesn't publish. At 40 inspections a month, Spectora with Advanced costs $269 and ISN costs $290.
Does Spectora have AI?
Yes. AI Comment Assist turns your notes into clear comments, and AI Message Assist writes your automated emails and texts. Match, which pairs your spoken observations with comments you've already approved in your template, is in early access. You review everything before it goes in your report.